You remember that Choose & Book letter that was in no way a choice? They said my selected clinic would call to arrange an appointment.
A few days ago I got a letter saying 'We apologise that there were no appointments available when you called to arrange one' - I did no such thing - 'we will be in touch to arrange one for you.' Pretty pissed at that, still don't actually want to go to this particular clinic. Would like an actual choice.
Then today, I got a letter confirming the appointment that I supposedly arranged with them, for next Friday.
Again, I arranged no appointment with them. I have not been in any kind of contact with them. I do not want to go to this clinic.
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